Help our customers get the most out of Microsoft 365!
Do you love to help people solve problems? To make sure that critical business tools run smoothly? To proactively engage with clients, and help them to understand how they can work more productively with technology? To shape the roadmap for tech within large organisations?
Our managed services team help the biggest organisations in our region to get the most out of the latest Microsoft modern work technologies. We support clients using Microsoft Viva, Office 365, SharePoint Online, Teams, Yammer, and Power Platform - with a range of reactive and proactive support offerings.
Our team work hand in hand with our experienced consultants and our talented team of developers in Australia, NZ, Japan and eastern Europe to fix problems, improve resiliency, deliver training, provide advice, and build solutions.
Engage Squared is an award-winning, fast-growing company that believes in great workplace culture and investing in our people. We hire great people, work on interesting projects with amazing customers, and invest in our team; and we've just been named Microsoft's global Partner of the Year for Employee Experience (and their Australian Partner of the Year last year), and one of the best places to work in the Australian tech industry in the Australian Financial Review's BOSS Best Places to Work list.
As a Microsoft Specialist Solutions Partner, we specialise in creating modern workplaces with Microsoft technologies; helping organisations to work better, together, faster. Our vision is to create a world where every employee has access to the tools, knowledge, and information that they need to enjoy work. Using modern work technologies, we can free employees from the friction of inefficient business processes, and fill gaps in knowledge or support from their team, leaders, and leadership, so that they are empowered to be productive.
We have offices across Australia, NZ, Japan, and Indonesia. This role is open to anyone located near one of our offices across Australia.
We pride ourselves on being a fun, innovative and collaborative organisation that practices what we preach and delivers great customer results.
Job description
The Role
In this role you will be responsible for providing technical support to the managed services team, along with developing client solutions,
monitoring, responding to and proactively engaging with our managed services clients.
This role is quite varied, with a mix of different tasks throughout the week. A typical week may include:
Key Responsibilities
Must have:
Desirable: